Professional Experience
Experience
2018- Present
Compass
Senior Learning Experience Designer | National Learning & Development Operations
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Lead nation-wide learning & development operations, with a specific focus on learning design and taxonomy. Achieved 2022 cost avoidance of nearly $733,000 by implementing a revamped new hire training with reduced ramp time, overhauling of Product, IT, and Accounts content. Effectively supported complete content management migration for multiple departments into KB Ops.
2015 - 2018
Burberry
Market Training Manager | Training & Talent Development
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Lead training operations of the Southeast and Latin American markets. Coverage of in-store training support expanded to 22 different locations across the Southeast United States and Mexico. Successfully provided in-store training support and coaching for full sale, outlet and specialty locations & pop-up marketing initiatives.
2013 - 2015
Apple
Market Trainer | Training & Talent Development
Actively led all in-store training initiatives and managed in-store mentor team members. During this time, responsibilities included mapping in-store learning calendars, launching and leading trainings prompted by HQ or locally due to business needs. Collaborated with global learning in curating content regionally and in revamping new manager based training sessions. Was 1 of 5 nationwide trainers to support Managers Fundamentals training sessions for all new managers joining the company.
2011 - 2013
Reserveage Nutrition
Regional Sales Manager | Sales, Operations & Marketing
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Represented five natural supplement brands under the Reserveage company umbrella across domestic and international channels, with a focus on account management, training, sales, events and marketing. Brands included Reserveage, Re-Body, Fembody, CocoaWell and ResVitale.
Certifications
Managing Learning Systems | Association for Talent Development (ATD)
ATD Instructional Design Certificate | Association for Talent Development (ATD)
Certified Scrum Master (CSM) | Scrum Alliance
ATD Adult Learning Certificate | Association for Talent Development (ATD)
Skills & Expertise
Learning Design
Sales Management
Coaching
Business Development
Instructional Design
E-Learning Development
Project Management
Vendor Management